Refund and Returns Policy

1. In this disclaimer, the following terms shall have the following meanings:

• • The web page: every web page in which the publisher includes a hyperlink to this disclaimer with the intention of making this disclaimer applicable to it;
  • The publisher: the authorised publisher of the web page, being Voat.ai based in UAE;
  • Use(s): including loading, logging in, requesting, consulting, reading, viewing, listening, editing, filling in (forms), sending, (temporarily) copying, storing, forwarding, distributing, making use of services, committing legal acts (e.g. buying, renting);
  • You: the natural or legal person, whether or not represented, who uses the web page;
  • The content: including texts, images, hyperlinks, sound and/or video fragments and/or other objects;
  • Damage: direct or indirect damage of any nature whatsoever, including lost data and business, lost turnover, profit or other economic disadvantage.

2. The following applies to this web page. By using this web page you agree with this disclaimer.
3. The publisher makes every effort to regularly update and/or supplement the content of the web page. Despite this care and attention, it is possible that the content is incomplete and/or incorrect.
4. The publisher provides the content of the web page in the state in which it actually is, without warranty or guarantee regarding the soundness, suitability for a particular purpose or otherwise. The content is experimental and intended for private use.
5. The publisher is not liable for damage that has been or threatens to be inflicted and results from or in any way related to the use of the web page or to the inability to consult the web page.
6. The publisher may change or terminate the web page (or have it changed) at his own discretion and at any time he wishes, with or without prior notice. The publisher is not liable for the consequences of the change or termination.
7. Subject to this disclaimer, the publisher is not responsible for files of third parties that are clearly linked to the web page. Linking does not imply ratification of those files.
8. Unauthorised or improper use of the web page or its content may result in an infringement of intellectual property rights, regulations regarding privacy, publication and/or communication in the broadest sense of the word. You are responsible for everything you send from the web page.
9. The publisher reserves the right to deny you permission to use the web page and/or certain services offered on the web page. In addition, the publisher can monitor access to the web page. See also your cookie policy as part of our Privacy Policy.
10. You will protect and indemnify the publisher, its employees, representatives, licensees, trading partners and the author of this disclaimer against judicial and extrajudicial measures, convictions, etc., including the costs for legal assistance, accountants, etc. that are instituted by third parties as a result of or related to your use of the web page, your violation of any statutory regulation or the rights of third party.

Return Policy

Please be aware that our products are digital gift card codes that, once bought and delivered, cannot be returned, nor refunded. So please make sure to select the right product, with the right country code and / or in the right currency before you purchase it, as we cannot take products back, nor refund or exchange products that have already been paid and delivered. The reason for this is that we have no guarantee that a code, which is immediately delivered after the purchase, is still unused. Thank you for your understanding!

We do however give warranty on the redeemability of the digital codes we deliver. In case the delivered code is not working, we will do everything to help you solve that problem. Our customer service can be reached either through mail to voat.aiop@gmail.com or by chat on our website.

More information about our return policy can be found in our terms of agreement.